Shipping

WE PROVIDE FREE SHIPPING FOR ALL ORDERS OVER $200

Orders placed Monday to Friday can take 24-48 hours for processing orders and receive confirmation of order shipment. Purchases made on weekends and public holidays will be processed the following business day.

Shipping service is trackable.

 

INCORRECT INFORMATION

We are not liable for incorrect information given to us when shipping information is asked at the checkout point. If the shipping address provided is not correct we are not required to refund you. As a customer, you are responsible to make sure all shipping information is accurate before finalising your order. So please triple-check the address provided before confirming your order. If you have entered the wrong address we recommend giving your courier a call and asking them to redirect it.

All unclaimed / un-deliverable parcels that are returned back to us will be shipped back at the customer's own expense. 

We are not liable if your parcel is stolen if you requested a safe drop or wrote a delivery instruction to leave your parcel unattended.

 

PO BOXES 

We do not ship to PO Boxes to countries other than Australia (Express Post is unavailable for delivery to PO Boxes. Your order will be sent with standard post)

  

INTERNATIONAL SHIPPING

The shipping cost can vary depending on your location. Once you have entered in your location through our checkout page, the shipping fee will be displayed prior to finalizing your order. Due to your location, shipping fees vary. 

Unfortunately, we can’t ship to some countries, if you live outside the area that we normally ship (AUS, NZ, US, EUR, ISR), please send us a message on Instagram (or email us at airabikini@airabikini.com) and we will check if we can ship to you. 

 

DUTY AND TAXES

When transporting goods across international borders, shipments are subject to duties and taxes as determined by customs in the destination country.

Please note that Aira Bikini is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.

All prices online do not include any of these customs clearance fees. Please take notes about your country's customs charges and levies before placing an order. Sorry, since we don’t have any control over these charges, we can’t cover them for you.

To comply with export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "Merchandise". We are prohibited by law from marking the order as a "Gift", even if the order is placed with the intention of sending it to a gift recipient. 

Aira Bikini is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.

 NOTE: If you choose to reject/refuse delivery due to Duties and Taxes, your order will be sent back to the warehouse and we will process your refund request for the item value, less a return postage charge of $30USD (to cover return shipping due to your refusal) and a $15USD administration fee. This is non-negotiable.