Returns & Exchanges

We understand sizing can be hard.

If you have any questions about sizing, fit or fabric, please email us at and review your size chart before placing your order.

We want you to feel confident and be happy with your AIRA experience. So, we have a 30 day return/exchange policy. Which means you have 30 days after receiving your item to request a return/exchange for any reason. 

 - Items can be returned within 30 days of delivery for an exchange or refund.

 - Items must be received in original condition - unworn, unwashed, with all tags still attached.

 - For sanitary reasons try on swimwear over your underwear, we do not accept returns/exchanges that are worn or are soiled/stained.

 - You will have to pay for postage to return the order to our HQ. We encourage you to use tracking on your order.

 - Sale items and final sale (include items purchased with a discount of 15% or more) are not eligible for return.

 - Any items received for return that are not in brand new condition will be shipped back to you. We are unable to refund/exchange on these items for sanitary reasons. Shipping fees will need to be paid from you.

 - Shipping charges are non-refundable



Please, e-mail us to including your name, order number, and items to be returned. Once your return is authorised you will receive next steps instructions and return address.

Items sent back to us without first requesting a return will not be accepted.



For alternate size/style the fastest way to ensure you get what you want is to return the item you have, once your items are inspected by the returns team, you’ll get your store credit notification via e-mail.



We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If so you will be automatically refunded on your original payment method. Depending on your payment method the funds may take 2-3 business days to clear back into your account.



We are humans, mistakes happen. For faulty items please email so that we can arrange for the faulty goods to be repaired or replaced as soon as possible. This must be done within 24 hours of receiving the garment. Please include a few clear photos to show the issue.

You will need to return the item in an otherwise original condition.

You will be compensated for postage on all faulty return circumstances. We will assess the fault upon return of the garment and reserve the right to repair or replace. If the item is not in stock, a full refund will be issued.

Items damaged as a result of incorrect garment care or general wear, are not considered to be faulty.



Please note that Aira Bikini is not liable for customs clearance fees that are required by your country, we also are not responsible for the delay in delivery caused by customs.

All prices online do not include any of these customs clearance fees. Please take notes about your country's customs charges and levies prior to placing an order. Sorry, since we don’t have any control over these charges, we can’t cover them for you.

To comply with export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "Merchandise". We are prohibited by law from marking the order as a "Gift", even if the order is placed with the intention of sending to a gift recipient. 

If you choose to reject/refuse delivery due to customs fees there will be a $30 return fee deducted from your store credit to cover return shipping due to your refusal. This is non-negotiable.



If you forget to collect your parcel from the post office within 14 days (10 business days) your parcel will be returned to sender. If you would like to receive a refund on an order which has been returned to sender, the refund will be less the shipping costs incurred (to & from). If you would like the order to be sent back to you, we will require a payment for the shipping back.